Once a lesson or session is purchased on Finay, it cannot be canceled. This is because transactions on the blockchain are secure, permanent, and cannot be altered or reversed. When you buy a session, it’s recorded on a decentralized ledger that ensures transparency and ownership. This setup protects both buyers and sellers by creating a reliable, tamper-proof record.

However, if you believe there were issues with the session on the seller’s behalf, please reach out to us directly at info@finay.com. Be sure to include the session details and a brief description of the issue so we can review it thoroughly and work with you toward a solution.