I Have Not Received My NFT After Purchasing, What Should I Do?


All NFT transactions on Finay are recorded on the blockchain, which means each purchase is processed securely and automatically. When you buy an NFT, the transaction is added to the blockchain ledger, verifying your ownership and transferring the asset to your account. Typically, this process is instant and seamless.

However, sometimes unexpected issues may arise. If you don’t see your NFT immediately after purchase, don’t worry—we’re here to help! Please reach out to us at info@finay.com or click Support in the side menu. Our team will investigate the transaction and work to resolve any issues so you can access your purchase as soon as possible.


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