To withdraw your earned Riffs from Finay, you must first complete the mandatory Know Your Customer (KYC) process. This verification, managed by our trusted partner SumSub, ensures a secure and compliant platform for all users.

Steps to Withdraw Your Riffs:

1. Complete the KYC Process:

   • Navigate to your profile and select KYC Status.

   • Follow SumSub’s instructions to verify your identity. This process typically provides instant feedback on your status.

2. Access Your Wallet:

   • Once KYC is approved, go to your Wallet via the dropdown menu.

3. Initiate Withdrawal:

   • Click the Withdraw button.

   • Enter the amount of Riffs you wish to convert to fiat currency. A 5% conversion fee applies to support platform operations.

4. Select Withdrawal Method:

   • Finay partners with Tipalti to process withdrawals, offering various methods:

     • ACH (Bank Transfer): $1.00 per transfer; processing time is typically 1–4 business days.

     • Wire Transfer:

       • Domestic: $15.00 per transfer; processing time is usually 1–2 business days.

       • International: $20.00 per transfer; processing time ranges from 3–7 business days.

     • PayPal: Fees vary based on location and currency, including potential fees for credit card transactions. Processing time is generally instant to 1 business day.

5. Confirm and Complete Withdrawal:

   • Review the details and confirm the withdrawal.

   • Funds will be transferred to your chosen account within the specified processing times.

By following these steps, you can securely access your earnings on Finay. Our partnerships with SumSub and Tipalti ensure a seamless and trustworthy withdrawal experience.